Some applications can't connect to Microsoft Office 365 if Two Factor Authentication (2FA) is turned on. To allow these apps to connect, you can create an App Password.
Use this guide to setup an App Password for applications or devices that don't support 2FA.
Step-by-step guide
To setup one-time application passwords, log into https://portal.office.com.
- Once you have logged in click on your user icon on the top right and then on “My Account”.
- Once you're in "My account " on the left hand side click on "office Apps" .
- On the next page click on “Security and Privacy” then “Additional Security Verification” and lastly “Create and manage app passwords”
- Next click on “App passwords” then “create”
- Type in a name that describes the application or device that the password will be used for, e.g. Outlook or iPhone (so you can remember later on what you created this for).
- Copy the password and use it to authenticate your application or device.
You can create as many App Passwords as you want. They can only be used in one Application.