Do you find that sometimes the audio settings in Teams are not working? Follow these tips to fix them.
Since the pandemic we've all been spending a lot of time in video meetings using Microsoft Teams which has gone a long way to keeping us connected with our other team members.
But there are still many calls where things don't quite go as planned with the Audio. People can 't hear you. You can't hear them. Or both. Follow these tips to fix these common issues.
Check you are not on Mute
When your meeting starts, before you join, you have the opportunity to turn you Microphone (along with other settings). Make sure your Microphone is on before joining. After you've joined, check that your Microphone is on - your host may have muted you.
This video shows the start of a meeting where the Microphone is off initially and then turned on. Then, once the meeting is joined, the Microphone is turned off and then on again.
Check you are using the right Microphone and Speakers
You may have more than one Microphone and Speakers available. For example you may have headsets, headphones or even monitors plugged in which can be used as the Microphone or Speakers. Using the three dots in the menu bar at the top, check you're using the devices you expect.
If you can't hear, check that the volume is turned up enough.
Quit any other video conference apps and restart Teams
Other Video Conferencing apps may take control of the Microphone and not let Teams use it for audio. Quit them and restart Teams.