Troubleshooting Invoice Synchronisation Issues

Click below links to troubleshoot Issues

Once setup, your connector sits there in the background synchronising Invoices, Accounts and Products. Sometimes though something just won't sync and there are a number of reasons why this may happen. In order of likelihood these are:

Invoice created before you installed the Stellarise Connector managed solution

Date Delivered on Shipping Dates does not exist or is in the future

No Stellarise Connector selected

The Account and Tax Codes are not synchronised

You are trying to Synchronise an invoice but the Invoice ID already exists in Xero